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FAQ Page


Please see the FAQ to the right, if these do not help please call our friendly team on 07 5618 8117 or drop us a message 24/7 at  We typically respond to all emails within a few hours during business times, please call for immediate responses.

How long does it take to dispatch my order?

We aim to dispatch all orders received before 12pm AEST on the day it is received. Orders received after this time will be shipped the following business. day. Please also see Shipping & Returns for more information.  

How long will it take to receive my order?

We can reach most capital cities in 1 to 2 business days (this could be longer for bulky items such as furniture). Once your order is dispatched you will receive tracking information and once collected from the warehouse you can get an ETA with the tracking information. Please also see Shipping & Returns for more information. 

Can I collect my order?

Yes you can, we love visits from our valued customers and also welcome you to come and visit our showrooms. Please see our Contact Us page for the details. 

Do you have a showroom where i can view and try the products?

We currently have a showroom on the Gold Coast and in Sydney where you can view and try the products and both locations have an extensive furniture display. 


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